TERMS & CONDITIONS
Welcome to Noonday Therapeutic Center, Inc. By using our website, contacting our office, scheduling services, or opting in to receive text messages or other communications from us, you agree to the following Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or communication services.
1. About Noonday Therapeutic Center
Noonday Therapeutic Center provides behavioral health and wellness-related services, which may include counseling, occupational therapy, psychiatric medication management, and related administrative communications.
Use of this website or our communication services does not establish a provider-patient relationship unless and until you complete intake, are accepted as a client, and receive confirmation from our practice.
2. SMS / Text Messaging Services
By providing your mobile phone number and opting in, you consent to receive text messages from Noonday Therapeutic Center for purposes including, but not limited to:
- Appointment reminders
- Scheduling confirmations or changes
- Intake and onboarding communications
- Billing notifications
- Care coordination communications
- General administrative updates related to your services
- Responses to messages you initiate with our office
Message frequency may vary based on your interaction with our practice and your care needs.
Messaging Disclosures
- Message and data rates may apply
- Message frequency may vary
- Consent to receive text messages is not a condition of purchase or receiving services
- Carriers are not liable for delayed or undelivered messages
3. Opt-In to Messaging
You may opt in to receive SMS communications from Noonday Therapeutic Center by:
- Providing your mobile number through our website forms
- Requesting an appointment
- Completing intake paperwork
- Verbally consenting to receive text communications
- Sending a text message to our business line and consenting to continued communication where applicable
By opting in, you confirm that you are the authorized user of the mobile number provided.
4. Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving text messages from Noonday Therapeutic Center, reply STOP to cancel.
After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
For help, reply HELP.
You may also contact our office directly to request removal from text communications.
5. Support / Contact Information
If you need assistance regarding our messaging services or communications, please contact:
Noonday Therapeutic Center
Phone: 256-613-2678
Email: rainbowcity@noonday.org
Website: noonday.org
If you are experiencing a medical or mental health emergency, do not rely on text messaging or website forms. Call 911 or go to the nearest emergency room immediately.
6. Patient / Client Responsibilities
By using our services or communication tools, you agree to:
- Provide accurate and current contact information
- Notify us if your phone number changes
- Use communications respectfully and lawfully
- Not rely on SMS for urgent, emergency, or crisis communication
- Review appointment reminders and respond promptly when needed
- Understand that text messaging may not be fully secure despite reasonable safeguards
Patients are responsible for contacting our office directly if they do not receive expected appointment confirmations or other important communications.
7. No Emergency Communications
Text messaging, email, website forms, and other electronic communications are not monitored 24/7 and should never be used for urgent or emergency situations.
If you are in crisis or experiencing an emergency:
- Call 911
- Go to the nearest emergency room
- Call or text 988 for the Suicide & Crisis Lifeline
8. Privacy and Confidentiality
We take privacy seriously and maintain safeguards designed to protect your personal information in accordance with applicable laws and regulations.
However, communication through SMS, email, and website forms may carry inherent security risks. By choosing to communicate electronically, you acknowledge and accept those risks.
Please review our full Privacy Policy here: https://noonday.org/privacy-policy
9. Website Use
All content on this website is provided for informational purposes only and does not constitute medical, mental health, psychiatric, occupational therapy, or legal advice.
Your use of this website does not create a therapeutic, provider-patient, or professional relationship unless you have completed the appropriate intake process and have been formally accepted for services.
We reserve the right to modify, suspend, or discontinue any part of the website or communication services at any time without notice.
10. Intellectual Property
All content on this website, including text, branding, graphics, logos, and materials, is the property of Noonday Therapeutic Center unless otherwise stated and may not be copied, reproduced, or distributed without permission.
11. Limitation of Liability
To the fullest extent permitted by law, Noonday Therapeutic Center is not liable for:
- Delays or failures in message delivery
- Carrier-related issues
- Technical interruptions, outages, or service disruptions
- Unauthorized access, interception, or disclosure of communications outside of our reasonable control
- Reliance on website content or delayed, incomplete, or undelivered electronic communications
- Indirect, incidental, special, consequential, or punitive damages arising from the use of our website, text messaging services, or other electronic communications, to the extent permitted by law
Electronic communications should not be relied upon for time-sensitive or emergency clinical needs.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page with the revised effective date.
Your continued use of our website or messaging services after changes are posted constitutes your acceptance of those changes.
13. Effective Date
Effective Date: March 20, 2026
NOONDAY THERAPEUTIC CENTER PRIVACY POLICY
Noonday Therapeutic Center is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our office, request services, or opt in to receive text messages or other electronic communications from us.
By using our website or communication services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to your name, phone number, email address, date of birth, insurance information, and other details submitted through forms, scheduling requests, intake paperwork, or communications with our office.
We may also collect technical information automatically through our website, such as IP address, browser type, device information, and basic website usage data.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and appointment requests
- Schedule and confirm appointments
- Provide counseling, therapy, occupational therapy, psychiatric, and related services
- Communicate about billing, forms, or care coordination
- Send appointment reminders and administrative notifications
- Improve our website and user experience
- Comply with legal, ethical, and regulatory obligations
3. SMS / Text Messaging Privacy
If you opt in to receive text messages from Noonday Therapeutic Center, we may use your mobile number to send appointment reminders, scheduling updates, intake communications, billing notices, and other service-related administrative messages.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.
4. Important SMS Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We do not sell your personal information.
We may share information only as permitted or required by law, including:
- With service providers or vendors who help us operate our practice or communication systems
- With insurance companies, billing entities, or payors as needed for authorized services
- When required for legal, regulatory, licensing, or safety reasons
- To protect the rights, safety, or property of our practice, clients, or others
6. HIPAA / Protected Health Information
If you become a client of Noonday Therapeutic Center, certain health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
Any Notice of Privacy Practices provided to you as a client will govern the use and disclosure of Protected Health Information (PHI) in connection with clinical services. This website Privacy Policy is not intended to replace our HIPAA Notice of Privacy Practices.
7. Website Forms and Electronic Communication
Please do not submit highly sensitive or urgent clinical information through website forms, email, or text message unless specifically directed to do so by our office.
Electronic communications, including SMS and email, may not be fully secure despite reasonable safeguards. By choosing to communicate electronically, you acknowledge and accept those risks.
8. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality, analyze usage, and enhance user experience. You may be able to control cookie settings through your browser.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or via electronic messaging is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You may:
- Opt out of SMS messages by replying STOP
- Request help regarding messages by replying HELP
- Contact our office to update your contact information
- Limit what information you choose to submit through website forms
11. Children’s Privacy
Our website is not intended for children to use independently. If we learn that personal information has been submitted through our website inappropriately, we will take reasonable steps to address it.
12. Third-Party Services
Our website or communications may involve third-party vendors or service providers (such as website hosting, forms, messaging platforms, scheduling systems, or payment processors) who assist in operating our practice. These providers are expected to maintain appropriate privacy and security protections as applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or our communication practices, please contact:
Noonday Therapeutic Center
Phone: 256-613-2678
Email: rainbowcity@noonday.org
Website: noonday.org
15. Effective Date
Effective Date: March 20, 2026
